Legal

Privacy Policy

Privacy Policy

Effective date: May 2026

Nurtured by Nature, operated by Candace Cook (“we”, “us”, “our”), is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We may collect the following personal information:

  • Contact information: name and email address when you subscribe to our newsletter, submit an application form, or contact us directly.
  • Purchase information: your name, email, and transaction details when you purchase a Product. This is collected and processed by PayHip — we receive only the information necessary to fulfil your order.
  • Usage data: basic analytics about how visitors use the Site, collected through Cloudflare. This data is aggregated and not personally identifiable.

2. How We Use Your Information

We use your personal information to:

  • Deliver products and services you have purchased
  • Communicate with you about your order or application
  • Send you email updates or newsletters you have opted into
  • Improve the Site and our Products

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Third-Party Services

We work with the following trusted third-party services, each with their own privacy practices:

  • PayHip — payment processing and digital product delivery. See payhip.com/privacy.
  • MailerLite — email newsletter delivery. See mailerlite.com/legal/privacy-policy.
  • Sanity — content management system. See sanity.io/privacy.
  • Cloudflare — website hosting and CDN. See cloudflare.com/privacypolicy.

4. Email Communications

If you subscribe to our newsletter or email list, you consent to receiving periodic emails from us. Every email includes an unsubscribe link. You can also request removal at any time by emailing [email protected].

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. You may request deletion of your data at any time.

6. Your Rights

Under PIPEDA, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information